Privacy policy

This Privacy Policy explains how ElectroSpeso collects, uses, stores, and shares your personal information when you visit or make a purchase from our online store.

By using our website, you acknowledge that your personal information may be processed as described in this Privacy Policy, subject to applicable data protection laws and your rights under those laws.

1. Who We Are

ElectroSpeso is an online store offering sneakers, sport shoes, and casual footwear. The store operates under the domain electrospeso.shop and is associated with the following business address: 99 Rue Abbé de l'Epée, 80000, Amiens, France.

For privacy-related questions, customer requests, or data rights inquiries, you may contact us through our Contact page.

2. Personal Information We Collect

When you visit our store, place an order, contact us, or interact with the website, we may collect certain personal information depending on your activity.

This may include:

  • Your name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment-related information

  • Order details

  • Device and browser information

  • IP address

  • Usage data related to how you interact with the website

  • Communications you send to us

  • Marketing preferences, where applicable

Some of this information is provided directly by you, while some may be collected automatically through cookies, analytics tools, or similar technologies when you browse the site.

3. How We Use Your Information

We use personal information to operate our store, fulfill orders, provide customer support, and improve the shopping experience. Depending on the situation, we may use your information to:

  • Process and manage orders

  • Confirm payments

  • Arrange shipping and delivery

  • Communicate with you about purchases

  • Respond to support requests

  • Detect fraud, abuse, or suspicious transactions

  • Improve website performance and user experience

  • Send marketing emails or promotional messages where permitted or where you have given consent

  • Comply with legal and regulatory obligations

Where required by law, we rely on an appropriate legal basis for processing your personal data, such as performing a contract, complying with legal obligations, pursuing legitimate business interests, or obtaining consent where necessary.

4. Order and Payment Processing

When you place an order, your information is used to complete the transaction and provide the requested products or services. Payment information may be processed by secure third-party payment providers and is not necessarily stored directly by us in full, depending on how payment services are configured in the store.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, measure performance, analyze traffic, and improve the customer experience. Some cookies may be essential for the functioning of the store, while others may be used for analytics, personalization, or advertising depending on the services enabled in the store.

If required by applicable law, visitors may be presented with cookie choices or privacy controls related to non-essential technologies. Your actual cookie behavior and consent setup should match the tools and settings enabled in your Shopify store.

6. Marketing Communications

If you subscribe to our marketing communications or otherwise permit us to contact you for promotional purposes, we may send you emails or other updates about new arrivals, promotions, offers, or store news. You can unsubscribe from marketing communications at any time by using the unsubscribe link included in the message or by contacting us directly.

7. Sharing of Personal Information

We may share personal information with trusted service providers and business partners only where necessary to operate the store, process payments, fulfill orders, deliver products, analyze website usage, prevent fraud, or comply with legal obligations. These third parties may include ecommerce platform providers, payment processors, shipping providers, analytics services, fraud prevention tools, customer support tools, and marketing service providers.

We may also disclose personal information where required by law, legal process, regulatory request, or to protect our rights, customers, or business operations.

8. Shopify and Third-Party Services

Our store may be hosted or powered by Shopify, and some data may be processed through Shopify’s systems and services as part of operating the storefront, checkout, payments, analytics, privacy controls, or other commerce functions. Additional third-party apps or integrations used in the store may also process personal information depending on the features enabled by the merchant.

Because Shopify merchants remain responsible for their own compliance obligations, this policy should stay consistent with the actual apps, data flows, and privacy settings configured in the store.

9. International Data Transfers

Depending on the technologies, service providers, and hosting systems used to operate the store, your personal information may be processed or transferred outside your country, including outside the European Economic Area in some cases. Where required, such transfers should be managed using appropriate safeguards under applicable data protection law.

10. Data Retention

We retain personal information for as long as necessary to provide our services, complete transactions, maintain business records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, or regulatory obligations. Retention periods may vary depending on the type of data and the reason it was collected.

11. Data Security

We take reasonable technical and organizational measures to help protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure, and customers should understand that internet-based services always carry some degree of risk.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to access, correct, update, delete, restrict, or object to certain processing of your personal data, and in some cases the right to data portability or to withdraw consent where consent was relied upon. You may also have the right to lodge a complaint with a relevant data protection authority if you believe your information has been handled unlawfully.

To exercise your rights, please contact us through our Contact page with enough information for us to identify your request and your relationship to the store.

13. Children’s Privacy

Our store is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information through the store, please contact us so the matter can be reviewed appropriately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our store operations, legal obligations, service providers, or privacy practices. When updates are made, the revised version will be posted on this page and will apply from the time it is published unless otherwise stated.

15. Contact

If you have questions about this Privacy Policy or would like to make a privacy-related request, you can contact us through our Contact page.

Store details:
ElectroSpeso
electrospeso.shop
99 Rue Abbé de l'Epée, 80000, Amiens, France